Step into luxury at the newly opened Meliá Casa Maya, where an inviting gentleman named Victor Salazar, your personal butler, welcomes you with a warm “Bienvenido a casa.” Located in the heart of Cancun, this upscale resort promises a refreshing getaway, perfectly complementing Meliá Hotels International’s extensive portfolio.
This resort, which had its soft launch in December and officially opened on February 8, 2025, is not just an addition to Cancun’s hotel landscape but a significant enhancement, demonstrating Meliá’s commitment to quality hospitality in Mexico. As Gabriel Escarrer Jaume, CEO of Meliá Hotels International, remarks, “Mexico is a key destination in our global strategy due to its rich cultural and natural beauty.”
With 260 rooms, including 37 luxurious suites in The Level section, Meliá Casa Maya provides an intimate and serene ambiance distinct from the larger resorts on the Cancun strip. Each thoughtfully designed room is adorned in earthy tones, harmonizing with the natural beauty of the surroundings. About 70% of the rooms measure an impressive 81 square meters (871 square feet) and offer breathtaking views of the resort’s pristine beach and the soothing Caribbean Sea.
The Level rooms not only provide luxury but also come equipped with a dedicated butler, a stocked mini-bar, room service, and private access to the exclusive Cape Nao beach club, which features exquisite cuisine against a stunning ocean backdrop. Guests can enjoy a variety of dining options, including Merkado, a lively buffet, and Casa Nostra, an Italian restaurant offering wood-fired pizzas and fresh seafood. Additionally, The Grill serves a delicious lunch for those seeking casual dining.
One of the prime attractions of Meliá Casa Maya is Splash Island, a comprehensive water park designed for guests of all ages. Director Ricardo Antuniano emphasizes its family-friendly appeal, stating, “We have eight large slides and areas for children, ensuring fun for guests of all ages.” The resort’s stunning beach enhances its attractiveness, consistently drawing visitors eager for relaxation and enjoyment.
Guests rave about the exemplary service at Meliá Casa Maya, with staff often greeting visitors with a heartfelt smile. The focus on guest satisfaction extends to activities such as yoga, ping-pong tournaments, and salsa classes, ensuring a well-rounded vacation experience.
Sustainability is a core tenet of Meliá’s operations, particularly in a country rich in biodiversity like Mexico. Escarrer Jaume highlights the importance of eco-friendly practices, stating, “We have integrated sustainable methods in the hotel’s design and operations, aligning with Meliá’s global objectives.” Initiatives include planting native flora and preserving local ecosystems.
The name “Meliá Casa Maya” reflects respect for the ancient Mayan civilization and symbolizes a welcoming refuge for travelers worldwide. For those seeking a luxurious escape, Meliá Casa Maya is not just a room; it’s an invitation to experience a new home away from home.
