**ACV Strengthens Partnership with Grand Velas Resorts**
Air Canada Vacations (ACV) is reaffirming its commitment to becoming an invaluable partner to the renowned Velas Resorts chain, which is celebrating a significant milestone: its 35th anniversary on November 20. During a recent gathering of travel advisors, ACV President, Nino Montagnese, extended thanks and congratulations to Velas Resorts’ CEO, Eduardo Ruiz, emphasizing their longevity and mutual respect built over 25 years of collaboration.
“Air Canada Vacations is dedicated to being not just your best client, but also your strongest global partner,” stated Montagnese, reinforcing the promise made to Ruiz. He elaborated on the exceptional experience that Grand Velas resorts provide, declaring, “Luxury is not just a label; it’s an experience that demands to be felt firsthand.” Montagnese highlighted various elements, including the warm hospitality of the staff, inviting ambient scents, and high-quality culinary offerings. He humorously noted his euphoria over enjoying the “best tiramisu of my life” after dining at the Italian restaurant—Luca.
In response, Ruiz expressed immense pride in his brand, which comprises seven properties, including four Grand Velas resorts. “We’ve meticulously crafted a luxurious all-inclusive experience that stands alongside the most prestigious European-plan hotels globally,” he conveyed, underscoring their commitment to quality and excellence.
**Focused Partnerships Enhance Travel Experience**
Montagnese also took the opportunity to thank key collaborators, including World2Meet and the Quintana Roo Tourism Promotion Council (CPTQ), which played pivotal roles in facilitating the Canadian delegation’s visit to Mexico. The trip marked ACV’s largest familiarization (fam) tour, offering travel advisors invaluable insights into various resorts. Participants had the chance to explore nine different establishments, such as Xcaret Arte, Paradisus La Perla, and Hilton Cancun All-Inclusive, each designed to cater to diverse vacation preferences.
ACV representatives encouraged advisors to explore itineraries focused on various Riviera Maya properties, ensuring attendees had ample opportunities to familiarize themselves with different accommodations.
**Majestic Elegance Costa Mujeres: A Popular Choice**
Among the properties visited, the Majestic Elegance Costa Mujeres emerged as a favorite for many. Guests stayed in the refurbished Privilege section of Catalonia Playa Maroma, receiving positive remarks for its serene ambiance and family-friendly environment. “It caters beautifully to nature-seekers and those wanting a tranquil beach experience,” a participant noted.
Dinners were hosted at the Majestic Elegance Costa Mujeres, where attendees praised its five-star quality. “This property exceeds the true five-star standard,” stated Barbara Paquin, owner of Charterama agency, with Nathalie Dubois from Voyages Vasco commending the unparalleled service and meticulous attention to detail.
Visitors were particularly captivated by the swim-up suites, jacuzzi rooms, and the unique Blossom Spa, which features a cenote-inspired room that left a lasting impression.
**ACV’s Future Plans and Promises**
While encouraging independent exploration, ACV’s representatives conducted briefings throughout the week to engage with travel advisors. Marco Gagnon, ACV’s Director for Quebec, covered the company’s product offerings and revealed several exciting new initiatives, including:
- The much-anticipated ACV Options
- Full Flexibility Plus program with a 20% commission structure
- The Cruise Promise, touted as “the best-kept secret”
- Enhancements to the Groups Department
- Long-stay packages, now inclusive of Thailand, Indonesia, and cruises spanning over 21 days
Providing further engagement opportunities, Gagnon announced the establishment of ACV’s advisory committee and encouraged travel advisors to apply, emphasizing their eagerness to receive feedback from field professionals.
This strong commitment from Air Canada Vacations to enhance its collaboration with Grand Velas Resorts reinforces the focus on ensuring exceptional travel experiences for customers.
For more updates on travel partnerships and offerings, check out [Travel Weekly](https://www.travelweekly.com) and [Travel Pulse](https://www.travpulse.com) for industry insights.
