Air Canada Vacations has officially announced the retirement of Lucy Sabella, a highly regarded figure in the travel industry who has served as Vice President of Operations for nearly four decades. Her retirement will take effect on August 1, 2025, marking the end of an impressive chapter in her career.
Lucy Sabella’s contributions to Air Canada Vacations have been significant and transformative. Over her 39-year tenure, she has played a pivotal role in modernizing the company’s operations, enhancing the overall customer experience, and solidifying partnerships within the travel sector. Nino Montagnese, Vice President of Air Canada Vacations, expressed gratitude for Sabella’s invaluable impact. “Lucy’s influence on Air Canada Vacations is immeasurable,” he remarked, emphasizing her leadership, integrity, and dedication to both employees and business partners. He further extended well wishes for her new endeavors post-retirement.
As the company prepares for this transition, Sylvia Costa has been appointed as the new Senior Director of Operations, effective the same day as Sabella’s retirement. Costa brings a wealth of experience gained through various roles within both Air Canada and Air Canada Vacations, including serving as the Interim Head of Operations from 2019 to 2020. Her appointment signals a continued commitment to excellence in operations as the company moves into a new era.
Air Canada Vacations is appealing to industry colleagues to join in acknowledging Lucy Sabella’s extraordinary career and the legacy she leaves behind. The entire organization is poised to celebrate her achievements and contributions during this significant milestone.
For more information on Air Canada Vacations and its leadership changes, visit Air Canada Vacations.
Key Contributions of Lucy Sabella
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Modernization of Systems: Sabella played an instrumental role in updating and streamlining operational processes, ensuring that Air Canada Vacations remains competitive in the evolving travel industry.
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Enhanced Customer Experience: Under her guidance, the organization focused on improving service quality and customer satisfaction, leading to a more enriching travel experience for clients.
- Strengthened Industry Partnerships: Sabella’s ability to cultivate relationships within the travel sector has helped facilitate robust collaborations that benefit both the company and its partners.
Transition to a New Era: Sylvia Costa Steps Up
Sylvia Costa is set to assume leadership as Senior Director of Operations. With her diverse experience at Air Canada and Air Canada Vacations, she is well-prepared to uphold the high standards set by Sabella. Costa’s previous role as Interim Head of Operations showcased her capability and readiness to take on greater responsibilities.
For details on how these changes will impact Air Canada Vacations and its offerings, explore further at Air Canada.
As the organization prepares for this significant transition, it looks forward to the future while reflecting on the remarkable legacy of Lucy Sabella.
