Transat has taken a significant step forward in enhancing the travel booking experience by introducing a new self-service group booking feature on its Tripbook platform, in collaboration with Softvoyage. This innovative tool allows travel advisors to streamline group bookings with greater autonomy and efficiency.
With this update, travel advisors can seamlessly select seats for each guest in the same accommodation, add luggage, generate electronic documents, and process payments—all within the Tripbook interface. This enhancement addresses a long-standing request from travel agencies, bringing additional convenience to the group booking process.
Julie Sareault, Transat’s commercial director, highlighted the advantages of adopting this technology, stating, “By being the first to adopt this technology, Transat is making it easier for travel agencies to book groups by giving them greater autonomy, which translates into efficiencies throughout the process.”
The initial rollout of the self-service feature is just the beginning. Transat plans a second phase of development to incorporate even more features, enhancing the Tripbook experience. Travel advisors can look forward to these upcoming enhancements in the months ahead.
For additional information about this self-service group booking feature and other resources, travel agents are encouraged to visit Transat Agent Direct.
By integrating group bookings into Tripbook, Transat is not only listening to the needs of travel agents but also providing them with the tools necessary to improve efficiency and customer satisfaction in managing group travel. As the travel industry continues to evolve, such innovations play a crucial role in shaping the future of travel bookings.
