With over 90 participants, RIU’s Marketing and Sales team recently unveiled the company’s latest developments, including renovations, new resort openings, and innovative service offerings. This engaging event was designed to strengthen relationships with RIU’s retail partners, showcasing the chain’s commitment to rewarding their dedication.
Highlights from the Event
The event featured a variety of engaging activities and unique destination experiences, aimed at expressing gratitude for RIU’s retail partners. Special surprises added to the excitement, enhancing the overall experience for attendees. The gathering served as a platform for RIU to connect with partners and discuss future collaborations.
Key Executives in Attendance
Prominent RIU executives present included:
- Armin Kaestner: Vice President of Sales, Contracting & Business Development for the USA & Canada
- Magnolia Crisostomo: MICE Director for America
- Celia Casado: Director of the Riu Partner Club
- Nicole Brown: Senior Manager of Partner Marketing – Romance & Business Development
Additionally, members of the Business Development Managers (BDMs) team from both the U.S. and Canada were present to answer questions and provide insights.
Celebrating Excellence with the RIU Awards
The highlight of the event was the presentation of the RIU Awards, celebrating the travel agents with the highest production over the past year. These awards recognize the efforts and achievements of those who contribute significantly to RIU’s success. Partners who wish to participate in the upcoming 2026 RIU Awards are encouraged to continue collaborating with RIU and their clients to effectively plan future holidays.
Interested partners can register their sales in the RIU Partner Club, which provides additional opportunities and resources for enhancing business operations.
Image Highlights from the Event
TTAND’s Chief Operating Officer, Jeff Element, receives the RIU Award on behalf of The Travel Agent Next Door.

RIU executives including Martina Peuser and Nicole Brown discuss the chain’s growth and new opportunities.
Overall, this event marked a significant gathering for RIU and its partners, facilitating discussions and connections that will undoubtedly pave the way for future success. For travel professionals aiming to expand their offerings with RIU, remaining engaged through the RIU Partner Club will be crucial. Stay tuned for more updates and opportunities in the coming months.
